FAQ

Default solution folder, feel free to edit or delete it.

Quick start guide for Cisco 8851 phones for Corporate Office
Please see the attached PDF file for a two page quick overview of how to use your phone.
Mon, 23 Nov, 2015 at 2:11 PM
Dropbox: How do I merge/move personal folders to my Berkel account?
Sign in to dropbox.com with your Dropbox Business account credentials. Click your avatar (profile picture or initials) at the top-right corner of the page...
Wed, 21 Oct, 2020 at 10:40 AM
How to Change WiFi Priority in Windows 10
1. Press the Windows Key + X and select Network Connections from the menu. 2. Press the ALT key, then click Advanced > Advanced Settings. 3. Select the...
Wed, 21 Oct, 2020 at 10:35 AM
Xerox C8045 - User Intervention is Required to Lower Left Side Tray
When this error message appears on the printer, simply open the tray pictured below. There is also a roller inside the tray that may need rotated, but s...
Thu, 18 Mar, 2021 at 11:03 AM
Adding Quick Contact in TeamViewer
If a computer does not appear in the "Computers and Contacts" list in TeamViewer, then their ID and Password should be entered through the followi...
Fri, 5 Mar, 2021 at 3:25 PM
How to Clean Fargo DTC1250 Card Printer
The safety certification card printer is used at reception and should be cleaned every time new ribbon is installed 
Wed, 11 Aug, 2021 at 2:34 PM
How to change your password in Penta
Log into Penta Go to the System Management section Go to the Security subsection Click on Password Maintenance to update your password
Wed, 27 Apr, 2022 at 10:54 AM
map a network drive
user should be "berkelapg\ahover"  format NET USE <drive letter>: \\servername\sharename /persistent:yes'
Thu, 3 Oct, 2024 at 3:42 PM
Mapping grape i9$
Make sure user has access to the i9$ in AD group policy map \\grape\i9$   (lowercase) using their berkalapg credentials. first map everything else. 
Thu, 17 Oct, 2024 at 9:06 AM
Create Temporary Access password
in Azure AD  select the user. Select Authentication Methods +add authentication method
Thu, 17 Oct, 2024 at 11:35 AM