In Windows Recover go to Troubleshoot > Command Prompt


it should be X: Windows\System32  


type diskpart

list disk

select disk 0

list vol


you should see 3 volumes (if its not like this thats okay, will fix below) 


Volume 0 C drive  NTFS (won't show if broken)

Volume 1  no drive FAT32 (this is the boot drive)

Volume 3 D  NTFS


exit Diskpart


type : 

manage-bde -unlock C: -RecoveryPassword YOUR-48-DIGIT-KEY


this will unlock the C drive:


type manage-bde -status

change directory  :   dir C:\

type: chkdsk  C: /f


This should repair C.  


Check the volumes again to make sure they are there working.


you should see 3 volumes (fixed)


Volume 0 C drive  NTFS 

Volume 1  no drive FAT32 (this is the boot drive)

Volume 3 D  NTFS


Now that C is fixed you should be able to use windows repair and the Bitlocker to Reset this PC>  


anage-bde -unlock C: -RecoveryPassword YOUR-48-D