login to Cisco admin portal


go to Device > Phone   click "Add New +"  and select phone type  


Enter the info following these photos: Change username and phone number where necessary.  Any number can be assigned to a phone.

below user !@bac12@! for password for secure shell




Then scroll all the way to the top and on the top left link "add DN"  click that


Also need to add an end user,  and associate end user: see image above.


To add an end user:


Login to CCM and go to User Management > End User  "Add New +"

create a password and Pin  the dots get filled in after hitting save



Device association will fill after hitting save

Roles will fill after adding groups and hitting save.





ADDING USER IN CUCA 


open firefox and go to 10.1.20.21   Cisco Unity Connection Administration   user. cucadmin pw: !@bac12@!


go to import users and use the dropdowns to import he user from CUCM.



or enter Manually 


UPDATE A USERS VOICEMAIL PIN IN CUCA


open firefox and go to 10.1.20.21   Cisco Unity Connection Administration   user. cucadmin pw: !@bac12@!


find the user and select then go to Edit Users > Change Password   select "Voicemail" in dropdown.